Ongoing support
We take over your IT as a whole: monitoring, updates, backups, user support and documentation.
- Defined response times
- Predictable monthly costs
- A named contact person
IT system house in Solingen · since 2006
We plan, operate and protect the IT of mid-sized companies in Solingen, Remscheid and Wuppertal. Personal, transparent and without sales talk.
Services
Five areas, one contact. We procure, build, operate and protect your IT – aligned with what your business actually needs.
Clients, servers, infrastructure and time tracking.
Email archiving, groupware, Microsoft, Office and QM.
Administration, managed services and virtualisation.
Firewall, endpoint, backup, encryption and access control.
Web design, hosting, online shops, SEO and certificates.
ChatGPT & co. are useful – but rarely for confidential documents. We run language models on your own hardware: GDPR-compliant, without a per-query subscription, and without your content flowing into training.
Where is the maintenance manual for system 3?
Chapter 4.2 in the manual ‘System 3’, page 12. The maintenance interval is 500 operating hours.
Manual_System3.pdf · p. 12How we work
Whether ongoing support, a specific project or the outage on Friday evening: we adapt to your needs – not the other way round.
We take over your IT as a whole: monitoring, updates, backups, user support and documentation.
New servers, virtualisation, Exchange migration or a site move – planned, tested and delivered cleanly.
When it matters, speed counts. We are also available outside business hours.
Why Netzwerkstudio
We have been supporting companies and public institutions in the region since 2006. In that time we have learned that good IT is not the one with the most features, but the one that simply works in the morning.
We think commercially: if something adds no value, we do not recommend it. If something carries a risk of failure, we say so openly. And if we cannot do something ourselves, we say that too – and bring in the right partner.
Emergency
In the evening, at the weekend and beyond Solingen. Call us – we deal with the incident, not with formalities.
Client feedback
Partners and certifications
Good to know
The most important answers before the first conversation. If something is missing, just call.
Existing clients can reach us 24 hours a day, 7 days a week by phone, email and via the helpdesk. We are usually on the system via remote support within a few minutes.
Yes. Our clients range from small offices with a handful of workstations to mid-sized businesses with multiple locations. Support grows with your needs.
We work with clearly described support packages or project-based agreements. Term and notice period are agreed in writing and tailored to your needs.
Yes. We first assess the current state, document the environment and take it over in an orderly way. Existing contracts and licences are included.
Yes, for many years. We build WordPress-based websites, manage hosting and email, and develop online shops – including SEO, certificates and GDPR topics.
Next step
A free initial consultation, an honest assessment and a concrete proposal – without obligation.